What information do we collect?

We collect personal information from you when you fill out our contact us form, email or phone us. This personal information may include your name, email address and phone number.

What do we use your information for?

The information we collect from you is used to answer the original enquiry and any work or requests that follow on from this. Any work that results from the original enquiry may require your details to be stored on our client database as part of that contract.

Phoenix Engineering do not engage in marketing activities.

When someone visits our website, Phoenix uses Google Analytics, to collect standard internet log information and details of visitor behaviour. We do this to find out the number of visitors to various parts of the site, this does not identify anyone.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Our website collects cookies to enhance your experience on the site, if you wish to opt-out of cookies, please click on the link at the top of the page.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include our data processors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Your Consent

By using our site, you consent to our privacy policy. Consent to use your personal details can be withdrawn at any time by contacting us using the email address below. If there are any changes to your personal data, it is your responsibility to inform us of the changes so the information we hold is up to date.

Contacting Us

If there are any questions regarding this privacy policy, or you would like to request an amendment or removal of your personal data, you may contact us using the following email address: GDPR@phoenix-engineers.co.uk.